Sathvika Batteries & Power Solutions

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Frequently asked questions

Quick answers about delivery, installation, payment and warranty. Can't find yours? Ask us on WhatsApp.

About Sathvika Power

What is Sathvika Power?

Sathvika Batteries & Power Solutions is Chennai's Multi-Brand Online Battery Store. Your complete battery care at your doorstep: we sell car, bike, inverter and lithium batteries, inverters, UPS and solar from Amaron, Exide, Microtek, Luminous, Eastman, VION, SF Sonic, Power Zone, and deliver and install them across Chennai. Call +91 7200 123 222.

Delivery & installation

Do you deliver to my area?

Type your pincode in the Check delivery box on any product page. We deliver across Chennai. A few listed areas further away have a standard delivery charge of ₹500. If your pincode is not on the list, you can still pick up from our Kundrathur shop.

Is installation free?

Yes. Delivery and installation are free across Chennai (check your pincode). Our team installs the battery or inverter at your place.

How fast can you deliver?

Within Chennai our fastest delivery is 2 to 4 hours, depending on stock and your area. We confirm the delivery and installation time with you on WhatsApp.

Can I pick up from the shop?

Yes. Choose store pickup in the cart and collect from our shop at 27/56A, Mettu Street, Karaima Nagar, Kundrathur Main Road, Kundrathur, Chennai 600 069. Shop hours: Monday – Saturday 9:00 am – 9:00 pm, Sunday 9:00 am – 5:00 pm.

Orders & tracking

How do I track my order?

Message us on WhatsApp at +91 7200 123 222 with your order number (it starts with SV) and we will tell you where it is. Online order tracking on this website is coming soon.

Do I need to create an account?

No. You can order with just your name, mobile number and address.

Can I order on WhatsApp instead?

Yes. Send us the product name or your vehicle model on WhatsApp at +91 7200 123 222 and we will confirm the price and delivery.

Payment & bills

How can I pay?

Pay on delivery by cash or UPI when your order arrives, or pay by UPI straight to our shop's current account right after you place the order (no extra charges). Orders above ₹20,000 need an advance of ₹5,000 by UPI to confirm; the balance is paid on delivery. Choose "Pay full amount now by UPI" at checkout and get ₹100 off (not on two-wheeler batteries).

Do prices include GST? Will I get a GST bill?

Yes, all prices on the website include GST, and you get a GST bill for your order. Businesses can give their GSTIN for the bill. Our GSTIN is 33DGAPP3653M1Z6.

Exchange & warranty

Do you take my old battery?

Yes. Choose With exchange when you order and give us your old battery (or inverter, for combos) at installation. The discount is shown on each product. Old batteries are sent for proper recycling.

Are the products genuine? What about warranty?

We are an authorised dealer for Amaron, Exide, Microtek, Luminous, Eastman, VION, SF Sonic, Power Zone. Every product comes with the brand's warranty, shown on its page. If you have a problem, call or WhatsApp us.

How does buying solar work?

Book a free site survey from the Solar Solutions page. We check your roof and power needs, then give you the final price.